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VulkanBet FAQ

VulkanBet is a leading online casino and sports betting platform that caters to all types of gamers to ensure that they have a good time whenever they thirst for some gambling action. Casino fans can take on slot machines, card games and live dealer hotshots for exciting entertainment. Sports and eSports enthusiasts, on the other hand, will have plenty of betting options to make predictions on events taking place worldwide.

Variety aside, one of the best things about being a VulkanBet member is that we are a legal online bookmaker operating with an eGaming license from the Government of Curacao. So, expect a seamless experience without any threat to your personal information and financial transactions as we have abided by all security, safety and fairness standards.

Since we want you to sail smoothly at Vulkan Bet, this page will give you answers to all your ‘how to’ questions that you might have as you interact with our website.

How to Register at VulkanBet

The VulkanBet registration process is quite simple. To sign up for an account at the VulkanBet casino and VulkanBet online sportsbook, visit our website via your favourite browser. After the page loads, you’ll see a green ‘Sign Up’ or ‘Join Now’ tab depending on which page you’ll land on. Click any of the buttons to launch the registration process.

A registration form will appear, and you should fill it as prompted. Enter your correct details such as email address, preferred currency and a strong but easy-to-remember password to protect your account.

Check the T&C and Privacy Policy boxes, then click “sign up” to complete the first step of the process. After that, fill the next section of the form with your personal information as needed, such as name, date of birth and phone number. Your profile will then be updated, and you’ll be ready to go!

How to Verify Your Identity

As soon as you finish the sign-up procedure, a notification will pop up on your screen asking you to confirm your email address. Verifying your account will enable you to:

  • Receive our bonuses;
  • Withdraw your winnings;
  • Receive the latest news and VulkanBet bonus offers.

Confirm your email address by clicking on the link sent to your email and then log in to your new account. From there, click on your profile and select “verification” on the left panel. A photo image of your ID, payment method and location information will be required. Attach the documents and wait for confirmation within 48 hours. It’s that simple!

How to Retrieve a Password

In case you forgot your password, simply click on the ‘forgot your password’ tab on the login page. After that, enter your email address to start the password recovery process. Right away, a message with instructions on how to recover your password will be sent to your email address. Next, navigate to your email address inbox, click on the link we sent to you, set your new password and then confirm it. Finally, save the information, and you’ll be ready to get back to action!

How to Get a No Deposit Bonus

To get your free no deposit bonus, all you need to do is create an account at VulkanBet casino via the link we’ve set up on this page. Follow the account creation procedure above to complete the process quickly. Also, remember to verify your phone number after registering for an account, as a verified phone number is part of the requirements to qualify for the no deposit bonus. You’ll then receive 50 Free Spins on the Fire Joker online slot after qualifying. Read more about this free spins no deposit offer on the ‘BONUSES’ page on our site.

How to Deposit to the VulkanBet Account

Log in to your account and click on the green ‘Deposit’ tab available at the top right corner next to your profile. A page with your wallet balances will pop up, showing your real money balance and a balance from sports and casino promotions.

Choose your preferred deposit method, then select the currency you want to use from the options available, including RUB, USD, EUR, BRL, CAD, JPY, KZT, and PLN. After that, enter at least $5 and confirm the transaction. The payment methods you can use for your transactions include:

  • Bank Transfer
  • Maestro
  • MasterCard
  • Visa
  • PaySafeCard
  • Sofort

How to Activate VulkanBet Bonuses

At the VulkanBet online bookmaker and online casino sections, we always have perks in store for all our members right from the first day of registration. To receive your Vulkan Bet bonus, head over to the ‘Bonuses’ tab found under your profile, pick any of the bonuses, and load a minimum deposit if needed.

However, while most of our cash bonuses require a deposit to activate the bonus, some of them don’t need a deposit as we’ll fund your account as part of the bonus deal. Furthermore, other VulkanBet bonus offers also require that you use a bonus code to activate the offer; otherwise, you’ll miss out on the rewards that come with it. So, keep checking our bonuses and promotions page to find out our latest offers to boost your bankroll and open you up for more winning opportunities.

How to Know if You Met Bonus Requirements

To know if you have met the bonus requirements, simply click on your profile ID, and you can instantly view your real cash balance, sports bonus balance and casino bonus balance. We separated the three so that you can easily view the bonuses from each section. You could also contact customer support to get the information right away.

Don’t forget that a betting bonus is valid only on esports and sports events. The same applies to a casino bonus. Moreover, you cannot make a VulkanBet withdrawal request until you have fulfilled the wagering requirements of your pending bonuses. Otherwise, the bonus will end up being nullified.

How to Participate in Tournaments

We offer our Vulkan Bet members various tournaments from time to time to offer them golden opportunities to compete against fellow casino gamers and win lucrative rewards. To participate in the tournaments, simply click the ‘Take part’ tab on the tournaments page.

For each tournament, you’ll have to qualify by meeting the requirements for participation. And to win, collect as many points as possible to improve your overall position in the rankings. Bear in mind that the terms and conditions for each tournament may vary, so you must read the fine print to understand what you must do to participate and win.

How to Bet on Sports/eSports

To bet on sports and/or eSports, log in to your account and load a deposit. Then, click on the sports or eSports betting section, depending on what you want to wager on, to access all the available events. From there, you’ll have a view of all the events you can wager on based on the name of the competition, each event coming complete with the odds of different types of bets. The betting section is also split between live games for ongoing events and the pre-match option for events that haven’t started yet.

Select a sporting/eSports event from the vast range of options and choose the type of wager you want to place, and a bet slip will pop up. Some of the most popular types of bets on our VulkanBet online bookmaking platform include win, point spread, handicap, totals, over/under, futures, and outrights. Input your wager amount, and your potential reward will be computed and displayed automatically. Place your bet and cross your fingers as you wait for the win. For you to bet on sports/eSports at Vulkanbet you must be over 18 years of age and must be a registered member from an accepted country.

Use the ‘Betslip’ in your account to check your ongoing and settled bets. On the betslip, you can even edit your selection before finally placing your wager on the desired outcome.

How to Bet on Mobile

To bet on your mobile device, just launch your favourite browser and visit our site. Vulkan Bet is a mobile-optimized site which means that you can access all our casino and sports/eSports betting options on mobile just as you could on a desktop computer.

How to Withdraw Winnings

To withdraw your winnings, navigate to ‘My Account,’ then click the ‘Withdraw’ tab. Finally, enter your credentials to request the transaction. The withdrawal options you can use to cash out from VulkanBet include Bank Wire Transfer, Maestro Skrill, Visa, Sofort, MasterCard and Neteller.

The minimum amount you can withdraw is $30, and the maximum is $20,000 a month, with the limit spread weekly at $5,000 a week. Bear in mind that your account has to be verified for you to withdraw your winnings. For the withdrawal of winnings from bonuses, make sure that you have met all the bonus conditions before requesting a withdrawal.

Feel Free to Contact Our Customer Support Team for More Assistance

In case your question has not been answered on this page, feel free to contact the VulkanBet customer support team for more assistance using these channels:

HAVE FUN AND WIN BIG!